Our reception service
Next to the main access door to the hotel is the hotel reception. At reception you can find our staff willing to help you on your arrival and during your stay.
If you need something, have any questions or want to ask for advice, our reception service is active 24 hours a day.
To organize the trips from the main airports, book some flowers, buy tickets for an important event, visit the city and the surroundings with an excursion or, simply, if you want us to recommend a restaurant, do not hesitate to contact us.
We also have a trunk that will allow our customers to leave their luggage until their departure time, in order to continue enjoying La Laguna.
Customers traveling with the youngest of the family can request a cot in their room (subject to availability).
